About Us
Introduction IBC !
The organization’s formation was driven by the encouragement of professionals and like-minded individuals worldwide, who supported the proactive efforts of our top management to establish IBC globally.
IBC has taken the necessary steps to ensure uninterrupted service by registering as a company under the Indian Companies Act of 1956. Furthermore, IBC is dedicated to adhering to the certification activities guidelines outlined in ISO 17021 and is actively pursuing IAF member accreditation to enhance its services.
The entire process is designed to provide clients with practical value additions and propel the realization of the top management’s vision.
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Professional Team
WHY CHOOSE IBC?
IBC is comprised of professionals who possess hands-on expertise in ISO certification. This means that when you opt for IBC to obtain certification for your business, you can always expect to gain clear and valuable insights into the process.
With the guidance of these experts, IBC is committed to assisting you in achieving certification through the shortest and most efficient route, while ensuring minimal impact on your internal operations. Their auditors thoroughly evaluate the facts and requirements before suggesting any changes to your processes.
Obtaining ISO certification for your business not only enhances your market visibility but also empowers your operations and simplifies the task of managing your business effectively. IBC is dedicated to supporting you throughout the certification lifecycle, including the renewal process and maintaining international standards across all levels of your organization.
The meticulous preliminary scrutiny conducted prior to the final audit helps align your procedures and systems, making the certification process more streamlined and accessible.
QUALITY POLICY
IBC Pvt. Ltd. is an independent Certification Body dedicated to providing its clients with an unbiased, practical, and realistic approach to certification.
The key objectives of IBC are as follows:
1) Operating a management system that complies with the requirements of ISO 17021.
2) Meeting specific requirements of the International Accreditation Forum (IAF).
3) Conducting business activities in a non-discriminatory manner.
4) Carrying out audit activities in accordance with the scope of accreditation and the requirements of ISO 17021 and ISO 19011.
5) Offering services that are independent, impartial, fair, cost competitive, and uphold high integrity.
6) Striving for continual improvement in business conduct and the services provided.
7) Avoiding the imposition of undue financial or other conditions on clients or potential clients.
8) Ensuring that staff members comprehend the philosophy of IBC and receive training to fulfill their potential while operating within formalized management systems.
All organizations have the right to access IBC’s services, and access to certification services will not be restricted based on whether the applicant applies for other services or belongs to a specific group or association.
IMPARTIALITY POLICY
IBC hereby affirms its commitment to comply with the requirements of ISO 17021 and ensure impartiality throughout its personnel involved in certification activities for Management Systems.
IBC recognizes the significance of impartiality in conducting management system certification activities and takes measures to manage conflicts of interest, ensuring objectivity in decision-making processes.
The organization has diligently identified, analyzed, and documented potential conflicts of interest that may arise from providing certification services, including any conflicts stemming from relationships with clients.
IBC’s auditors undergo training to enhance the value they bring to the auditing process, aiming to improve the effectiveness of the client company’s Management System and ultimately achieve complete customer satisfaction while adhering to standards requirements.
The transparency, confidentiality, independence, and impartiality of IBC’s certification activities, carried out on behalf of the organization, shall remain unaffected by the actions of certified clients or any personnel associated with them.
APPEALS, COMPLAINTS & DISPUTES
In the event that a client has appeals, complaints, or disputes regarding the Certification Audit and/or certification process, it is required for the client to submit them in writing to IBC.
IBC will handle these appeals, complaints, and disputes in accordance with its defined procedure, IBC-MSP-04. The outcome of the process will be communicated to the client in writing.
If any disputes remain unresolved, they may be settled in a court of law within the jurisdiction of the city of Chennai, Tamilnadu, India.
If a complainant is not satisfied with the resolution provided by IBC’s complaints handling process, they have the option to refer the complaint to the Relevant Accreditation Body.
Complaints that are not closed within the agreed time frame, as documented and mutually agreed with the complainant, will be escalated to IBC’s top management to ensure appropriate attention and priority.
If complaints are not closed within three months of the agreed time frame, they will be brought to the attention of the Accreditation Body for further consideration and resolution.
SYSTEM CERTIFICATION
IBC specializes in conducting system certifications against international standards and customer requirements. What sets IBC apart is that its auditors are industry experts who possess real-time knowledge in relevant fields. They provide valuable guidance to organizations, highlighting areas where the system could potentially encounter challenges.
Implementing a system enables organizations to systematically assess risks and opportunities and involve employees and stakeholders in overcoming such issues. An organization that relies more on systems rather than individuals demonstrates a healthy approach and is better equipped for continual improvement and sustainability in competitive environments.
System certifications have evolved since the proposal of Quality Management certification in 1987. The success of this certification led to the introduction of others, such as Environmental Management, Occupational Health and Safety, Food Safety, Information Security, and Energy Management systems, among others.
A Management System serves as a tool for effective control and identification of opportunities for continual improvement. Certification by an expert body helps organizations steer their systems in the right direction, identify flaws, and implement effective improvements. Certification also provides assurance that the organization has implemented and maintains an internationally recognized system in line with its policie.
For more information on ISO Certification Services, you can visit their website. Additionally, you can explore the benefits and requirements of ISO Certification. ISO has also expanded its services online, offering Online ISO Certification options.
